We are present where other banks do not reach
Our focus has always been on SMEs, where we have unique skills in the market and branches located in all areas of Romania, where other banks do not reach. We are well positioned in our relationship with our customers in several segments and we see that the bank is appreciated by its customers and they enjoy working with us. We are well positioned in the micro, SME and mid corporate segments, but also in the specialised sectors – medical and agriculture. Some of these will continue to benefit from public investments and European funds. We still have a significant gap with Western Europe in the medical sector – investments are needed and we have the know-how to help customers. In retail banking we have a few areas where we have reached network effects – BT Pay is the banking and payments app with most users in Romania, and STAR is the largest ecosystem of retailers and credit cards.